Schedule

This course is intended to provide participants with an understanding of negotiation principles and techniques specific to shore and ship-based personnel in shipowning, operating and management companies. These principles can be applied in common management, leadership and inter-department situations and conflicts and account for personal and group behavior patterns that encourage positive results. The brainstorming process can increase the understanding among members of a team or departments, as well as the efficiency and productivity of a team, a group and a company. Both principles can be applied in-shore and onboard situations, from minor personal disputes to major corporate decisions.

• Principles of negotiating
• Personal and group behavior patterns
• Balance of power, between suppliers and buyers
• Coping with difficult situations
• Using the six laws of persuasion, during a negotiation
• Brainstorming objectives
• Agenda setting
• Establishing channels of communication
• Conflict, crisis and criticism handling

   

Marine managers responsible for a number of people, a department or company. This course meets the requirements of the Royal Institution of Naval Architects and the Institute of Marine Engineering, Science and Technology for continuous Professional Development.